frequently asked questions 
helpful answers for pet owners
We know that navigating veterinary care can come with a lot of questions, especially when it comes to appointments, preventive care, and what to expect during visits. These frequently asked questions are designed to offer clarity and reassurance for pet owners in the Seattle area. If you don’t see your question here, our team is always happy to help.
Do you see both dogs and cats?
Yes. Mercer Street Veterinary Hospital provides veterinary care for both dogs and cats. Our services are designed to support pets at every life stage, from routine wellness visits to diagnostics, dental care, parasite prevention, and urgent medical needs.
How do I schedule an appointment?
Appointments can be requested online or by contacting our clinic directly. Once your request is submitted, a member of our team will follow up to confirm details and help coordinate the next steps for your pet’s visit.
What should I bring to my pet’s appointment?
We recommend bringing any relevant medical records, a list of current medications, and questions or concerns you’d like to discuss. For dogs, a leash is required, and cats should arrive in a secure carrier to ensure a safe, calm visit.
Do you offer urgent care for pets?
Yes. Mercer Street Veterinary Hospital provides urgent care for sudden illnesses or injuries that need prompt attention during regular hours. If your pet is experiencing severe or life-threatening symptoms, we may recommend referral to an emergency veterinary hospital.
How often should my pet see the veterinarian?
Most pets benefit from regular wellness exams, though the recommended frequency depends on age, health status, and lifestyle. Your veterinarian will help determine an appropriate schedule to support preventive care and early detection of health concerns.
Can you help with parasite prevention?
Yes. Parasite prevention is an important part of keeping pets healthy. Our veterinarians recommend preventive options for fleas, ticks, heartworms, and intestinal parasites based on your pet’s lifestyle and local risk factors in the Seattle area.
Do you offer urgent care for pets?
Yes. Mercer Street Veterinary Hospital offers same-day urgent care by appointment only for sudden illnesses or injuries that need prompt attention during regular business hours. If your pet is experiencing severe or life-threatening symptoms, we may recommend immediate referral to a local emergency veterinary hospital.
How often should my pet see the veterinarian?
Most pets benefit from regular wellness exams, though the recommended frequency depends on age, health status, and lifestyle. Your veterinarian will help determine an appropriate schedule to support preventive care and early detection of health concerns.
Can you help with parasite prevention?
Yes. Parasite prevention is an important part of keeping pets healthy. Our veterinarians recommend preventive options for fleas, ticks, heartworms, and intestinal parasites based on your pet’s lifestyle and local risk factors in the Seattle area.